Best Sales Call Ever


The need:

A tool that will measure social media engagement. I know, stunning, right? So, naturally, I took to Twitter to ask.

The response:

Several brand representatives reached out to me. I just now got off the phone with one of them.

The results:

Within two minutes, the brand rep figured out that their tool didn’t (yet) have what I wanted to the granular depth that I needed.

Why this was so great:

He didn’t try to sell it to me anyway. Instead, we finished up our already pleasant conversation and signed off with what I hope were mutual feelings of respect.

Ironically, that Miracle on 34th St principle combined with a great brand rep (thanks, Ron!) makes me wish I could do business with them. I will certainly keep them in mind for future needs.

In the meantime, let me point you to them: uberVU. Check them out for brand insights, monitoring, and listening.  

2 thoughts on “Best Sales Call Ever

  1. Thanks for the uberVU shout-out, Becky! It’s great to have our sales reps recognized for good listening skills like Ron was here–not just their awesome selling skills.

    – Elisabeth, Social Media Marketing & Community Manager at uberVU


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