Just had a great call with Microsoft

One of the things I love about being on Yammer is I am able to talk—actually talk!—with Microsoft Product Managers & Researchers as well as other MVPs.


Representin’ MVPs

Today’s call took some planning, because we’re scattered all over the world, but we found a good time for a few of us to discuss onboarding.

Namely, how DO each of us get our users on to Yammer?

Our experiences ranged quite a bit.

For example, after our official Yammer launch in late 2014 where the entire company joined (theoretically, more or less), now I get to have 15-minute sit-downs with all new hires as they trickle in.

I also give each new hire a Yammer Scavenger Hunt to follow, and attach my Quick Start Guide in my “Welcome!” message when they join, to help them customize their profile and notifications.

And that’s about it. Our home network is small but robust, and people are making use of it as they need to. While I keep an eye on it to make sure the lights are on, my main focus has always been toward my External Network full of customers.

Whereas an admin from another, far larger home network does far more onboarding, including incorporating use cases, videos and even a Sway! I’ve gotten more ideas to use now.

Meanwhile, the Microsoft peeps were digging in to our needs to see what they can do to help out.

And that’s part of the beauty of a Yammer network. You meet people who are doing what you do, and can help you do what you do better.


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