I first heard about this book when reading Alison’s AskaManager blog.
The full title is “Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work,” and it’s by Katherine Crowley and Kathi Elster.
And it’s about what to do when you’re frustrated, being impinged upon, being bullied, being limited, and any other “workplace woe” that make you dread going in to work to sit with that for 40+ hours a week.
What I like is that this book teaches you what we also teach at CPI: The first step to dealing with and managing others is to manage yourself:
“The key to dealing effectively with difficult people and situations at work is to manage your internal responses first – the automatic reaction that someone else’s behaviour triggers inside you. You may heat up, blow up, shut down, freeze up or go into tailspin. Whatever your tendency, you must unhook.”
Here’s a larger excerpt.