Yammer users, from casual viewer to Network Admins, know that Yammer isn’t perfect. No Enterprise Social Network is!
But if you’re considering launching this platform, or if you’re post-launch and wondering if you’ll ever get more than crickets chirping, read this: An honest appraisal of Yammer.
You’ll get the awesome and the not-so-much, but you’ll also get insight into a key facet that you should really never forget:
“It’s not so much about the tool, it’s about the culture.”
“Working With You Is Killing Me.”
I first heard about this book when reading Alison’s AskaManager blog.
The full title is “Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work,” and it’s by Katherine Crowley and Kathi Elster.
And it’s about what to do when you’re frustrated, being impinged upon, being bullied, being limited, and any other “workplace woe” that make you dread going in to work to sit with that for 40+ hours a week.
This may not be the best approach.
What I like is that this book teaches you what we also teach at CPI: The first step to dealing with and managing others is to manage yourself:
“The key to dealing effectively with difficult people and situations at work is to manage your internal responses first – the automatic reaction that someone else’s behaviour triggers inside you. You may heat up, blow up, shut down, freeze up or go into tailspin. Whatever your tendency, you must unhook.”
Here’s a larger excerpt.