How to Be a Thought Leader in Your Online Community

Adapted from my talk at the May 6 Microsoft MVP Community Connection event.

Ever wonder how people get to be “thought leaders“? Becoming a go-to, trusted expert in your niche or community is a good thing to be, both professionally and personally.

In a talk I gave recently, I addressed the often-elusive How To as someone who watches thought leaders appear and grow. Here’s a synopsis, and feel free to discuss in the comments!

How I Pick Out The Thought Leaders

In the global Yammer External Network I manage for my company’s customers, I don’t know these customers personally. But I can pick out the thought leaders.

Here’s what they use this External Network for:

  • First-time training jitters & veteran reassurances.
  • Sharing challenge-to-success moments that end up as amazing stories they don’t even know they’re telling, because to them, it’s just what they do.
  • Networking is a byproduct and happens naturally simply through conversation.

I know who the thought leaders are because:

  • Simply through these customers sharing their experiences, I know exactly who I’d go to if I see a question about X type of training, or Y type of setting.
  • I also know who to go to when I want to get a public blog post for our website, or an audio clip or podcast, or even a video.
  • And this is done simply through them being present, prolific, and helpful.

Remember, I don’t know these people personally and I may never know them. But because they’re active and sharing, I know their names. I can see whose words and stories should be brought out for others to learn from.

How you can do it, too

  • Somebody out there DOES need your knowledge. You may just not know who it is. You may never know. But what you do know is important.
  • “What I do all day isn’t interesting. It’s not a story.” Cease this line of thought! Think about this: When you Google a question, someone else has always had that question too, no matter what it is.
  • Through sharing your experience, you’re telling a story that resonates with others.
  • As you keep sharing, people start thinking of you as a Person To Go To even if they don’t know you personally. They’ll tag you in conversations. They’ll make sure you see something pertinent to you. They’ll ASK for your input!

Logistics

  • Finding a community is, of course, key. It may take a few trials to find one that really suits you, and you may find yourself moving on periodically.
    • Examples of communities: A Yammer network, the Microsoft Tech Community, a Facebook group, LinkedIn (posts or in general), Medium, cultivating a Twitter presence, building up your own blog, etc.
  • You do need to find the “why” for yourself. What’s in it for you? You have to stay interested, too!
  • Build in time to post like it’s a regular appointment. Set an Outlook reminder, a sticky note on your monitor, an alarm on your watch. Over time, it’ll become like clockwork where you don’t need these reminders anymore.

What questions do you have? What’s worked for you?

Why You Should Take a Chance with Online Communities

When you take a chance on opportunities, you can get the best resources from unexpected sources. – Becky B (me!)

I know I said it myself, but I’m quoting it anyway because I like it. I just got done filling out a questionnaire from Microsoft in advance of the Microsoft Ignite conference later this month. I was asked if I’d be part of a Spotlight talk.

I’m taking a chance on this opportunity!

I waxed verbose on five questions, from detailing what my journey has been like since becoming part of the greater Microsoft community, to any key or “ah-ha!” moments that are community-based.

One of which led to my statement above. With Yammer, and now the Microsoft Tech Community, one of the really cool things is deceptively simple:

Posting a question and having it answered in a way that actually helps.

You don’t always get that in communities, or if you do, you get perhaps 10 “Gosh, that’s too bad” and one “I wish I could help” responses.

Here there is far more of a chance that someone will already have gone through what you’re going through, or will know who to tag to get you the answer you need.

That and the friends I’ve made over the past couple years are what keep me invested and attached. And I learn something new all the time!