I was a guest on Mavens Do It Better!

“I always wanted my books and stories out there, but I hadn’t actually done anything about it, hadn’t really focused on it. But then I finally started thinking, all right, I’ve got to do something—anything—just do it!” -from my interview with Heather Newman


Heather Newman does many wonderful things, among them being the founder and CEO of Creative Maven, and the co-founder and CMO of Content Panda. Along with being a Microsoft Most Valuable Professional (MVP), which is how we met, she has a wonderful podcast called Mavens Do It Better, where she showcases experts—mavens—in their respective industries and fields who live their passions and spark up the world.

You can imagine how thrilled I was when she wanted to do such an interview with me!

You’ll hear (or read via the transcript) how I got started with technology and worked my way up to where I am now, and then we go full-tilt into the children’s book world. Enjoy!

EPISODE 37: Tech and Children’s Book Maven, Becky Benishek 

And remember: Always carry a pen and an eating utensil, and you’ll be fine for life.

I’m on the “Reading With Your Kids” Podcast!


I had the great honor to be a guest on Jed Doherty’s “Reading With Your Kids” podcast series. When he’s not interviewing authors, Jed travels around as Jedlie, captivating and educating kids with his engaging, interactive stage show focusing on respect, kindness, cooperation, and inclusion.

In my episode, you’ll find out:

Click here for the podcast!

Microsoft MVP & the Yaminade Adventure

My first podcast!

Or, more accurately, the first time I’ve been podcasted at, thanks to 7-time MVP-er Paul Woods of Adopt & Embrace.

It’s all about Yammer in particular and enterprise social in general. Plus a bit about where I work and what we do to help people!

Give a listen to:

Bridging the analog and digital with Becky B from the Crisis Prevention Institute


I happened to have a fortune cookie sitting next to me as I fired up my laptop and made sure my headphones & mic were working.

And my fortune said: “A good time to start something new.”

For once, I took that little paper slip as an accurate omen.

And it was a fabulous, fabulous time. A very authentic, natural, fun experience all around. Thank you so much, Paul.

I did learn a sobering bit of news after it was over. It was about Microsoft’s decision to terminate all of their Customer Success Managers. People whom we as Yammer community managers in our respective companies had interacted with, online all the time and in person at conferences. People who embodied customer support.

You can hear more about them on Paul’s previous podcast, A Tribute to the Best Customer Success Management team.